Above - Carriers video about Roxann
Below - Roxann's acceptance speech
First Woman EVER!
Inducted in March 2025, Roxann Mullen Donahue became the first woman ever to receive the prestigious Carrier Hall of Fame Award.
The Carrier Dealer Hall of Fame is a distinction given to proven leaders in the industry. Designees have dedicated their lives to giving back and standing by the promises they’ve made to their employees, their customers and to their communities. Though this kind of character is shared by many Carrier Factory Authorized Dealers, what sets Hall of Fame members apart is perseverance–an unwavering commitment to high principles over a lifetime of service.
"I express my gratitude to my loyal and dedicated employees, both past and present, who have contributed to the success of Mullen Refrigeration. I also thank our customers for choosing Mullen and Carrier to keep them comfortable."
Recognizing Carrier dealers who exemplify leadership and management, customer satisfaction, expertise, business growth and operational excellence.
The President’s Award, started in 2007, is Carrier’s highest honor for its dealers. This annual award is designed to encourage self-analysis and reward individuals who have excelled in customer relations. Its goal is to support business improvements and show gratitude for their customer loyalty. This award presents the opportunity for recipients to serve as role models, share “best practices” and otherwise offer peer mentoring to help cultivate excellence across the dealer group. Carrier Factory Authorized Dealers who have earned this distinction in previous years will be recognized as a Past President’s Award winner on the Carrier Dealer Locator.
President’s Award recipients are businesses that far exceed high expectations, not only as a Carrier dealer, but also as one of our Carrier Factory Authorized Dealers—who are held to an even more exacting set of standards. A President’s Award winner is a company that we at Carrier Corporation recognize and hold up to other dealers as an example of true excellence. It is an enterprise whose leadership, integrity and performance we hope all dealers will aspire to emulate.
For President’s Award Dealers, it’s your satisfaction—not just a sale—that counts. That’s why they strive to provide personal follow-up and quick, knowledgeable solutions to your home comfort problems. They also keep ahead of the industry with specialized training. All of this makes a big difference when you have to make big decisions about your home comfort.
Carrier Presidents Award
